ü  Big Data Analytics Platform

ü  Customer Analytics, Device Analytics, Service Analytics, Experience

ü  Analytics, Behavior Analytics, Profitability Analytics

§ Service Assurance

ü  Service Management, Performance Management, Fault Management

ü  RAN Optimization, Spectrum Management, Geo-location, Complete Network Design & Planning

ü  Customer Experience Assurance for Network Operations, Customer Care, Planning, Optimization, and Business Management

ü  Rapid Deployment of true SON solution

§ Actionable Subscriber Analytics

§ 360° Customer Experience

ü  What did they do?

ü  Where were they?

ü  Who are they?

ü  What was the experience? 

ü  What will they do?

§ Network Analytics

ü  Network Analytics – Reports and analytics on network

ü  Subscriber Experience Profile - Export detailed subscriber network Profile

ü  SLA Monitoring – Monitor performance of apps, VIPs, B2B.

ü  Network Planning - Predictive modeling of cell sites for planning

ü  Data Abuse - Subscriber-level details on abusers.

§ Care

ü  Data Usage - subscriber-level usage details for bill shock via white labeled care portal or API

ü  Customer Experience - Subscriber-level analysis of apps and network performance for tier-1 and tier-2 troubleshooting

§ Monetization

ü  Publisher – Sell usage to 3rd parties with benchmarking

ü  Campaign - Analytics of mobile ad campaigns

ü  Advertising - Behavioral segments for 3rd ad networks

ü  Data Brokering - Key data elements to 3rd parties

§ Marketing Analytics

ü  Marketing Analytics - 10K+ reports in for instant answers to common questions

ü  Subscriber Usage Profile - Export detailed subscriber usage profile data

ü  Churn - Identify subscribers with high propensity to churn

ü  CRM - Inferred demographics (age, gender, etc.)  

§ Content

ü  Content strategy and budget

ü  Acquisition, licensing rights

ü Ingestion

ü Processing

ü Security

ü Meta data

ü Linear

ü CUTV 

ü Catalog

§ Marketing Support

ü  Analytics

ü  Ongoing optimization

ü In App up sell

ü In App down sell

ü Marketing Support

ü Mini Packages

ü Freemium

§ Platform/CMS

ü  Function

ü  Multi-Tenant

ü Multi Language

ü Multi Currency

ü QoS

ü On Going Encryption

ü On Going DRM

ü  Service scaling

ü  Adding channels

ü Changing packages

ü Proven Carrier Grade

§ OSS/BSS

ü  Implementation Process

ü AAPI’s

ü Flows

ü Provisioning

ü Billing

ü Retention

§ Network

ü  Usage Limits

ü  Choice

ü NW Speed Limits

ü Hybrid STB

ü Multi Network APP

§ UX/App

ü  Universal access on ALL devices including STB

ü  Localization

ü Colors

ü Branding 

§ End User

ü  User demographics

ü  Mobile Account type

ü Usage

ü Packages

ü Region

ü Language