Washington Obituaries 2021, Garlin Gilchrist Net Worth, Camryn Harris Graduation, Articles T

Many of our friends with newer coaches report this same issue.I AM REQUESTING THE FAILING COMPONENTS BE RECOVERED OR REPLACED BY *****I am exhausted from pursuing constant repairs on this coach. If your dealer did not submit proper documentation for repair, we can ask for them to submit all supporting evidence. Immaculate 2019 Thor Motor Coach Quantum KW29 with only 11,883 miles! We make the transition smoother with this free Owners Guide. Rear Bath. Mr. and ***************, the most recent offer from ************************* to cover $1000 of labor was in January of 2022, 19 months after warranty expiration. Spoil the RV owners in your life this Christmas with some of our favorite gifts. All standard features and specifications are subject to change. ("goodwill offer") from what they will charge us to do the labor at their factory. Mine was easy.after I had checked all fuses, fuse blocks, use/store switch..you name it. All of this back and forth is not fair to us, the consumer. Fill out this offer form and we'll get back with you as soon as possible. Not a fuse, not a wire. Im about to conclude that the Axxera radios/cameras are junk and mine is shot. If these are the type of responses that ****************** will and can expect from **** in the future, ****************** needs to know that and others need to be aware of that, so better choices can be made from other providers when making with purchasing motor vehicle. Speakers. At Thor Motor Coach, we listen, design, and construct our motorhomes to fit your family. Meet the redesigned A.C.E. Then ***** struck, with travel restrictions in place. Based on what was submitted to Thor, we see no warranty concern. The 10 Best Spring Break Destinations For RVers, What You Should Know About RV Towing Insurance, 4 Embarrassing Things We Did As New RVers. We have only Put 2400 miles on since we bought it. Thor motorcoach was going to contact ******* to get pictures and, a quote for the repairs and then they were going to call us back so we. Report post. We have been done everything we can to get our flooring and heating breech issues resolved with our coach. ****** informed me that Id have to get an estimate for each of the defect items. We were told at the time of the purchase that the dealer noticed items that had to be covered underneath the warranty that required replacement. #ThorMotorCoach #TMCHowToFor more visit ThorMotorCoach.comDisclaimers:Features, components and appliances depicted on this webpage and its related documents may or may not be installed on your motorhome as a consequence of the features, components and appliances being optional equipment and/or equipment not available for installation on the motorhome model you purchased. If youre not a big fan of taking the road less traveled, consider the 4x2 sprinter! On 12-11-20 we took the coach to different dealerships, finally ending up at ****************************. **** had the capability to immediately repair TODAY with all ************* and staff to resolve issue but **** wants me as a customer to relocated the vehicle 108 miles to another dealer to repair at a lower cost. Thor Motor Coach. 2003 Jazz Toy hauler 5k obo Needs work. I was given a few numbers of service centers and I had to contact them. We can't thank all the employees of General RV enough for making this experience so unforgettable. The radio had been giving us issues from day one Ask an Expert Car Questions RV Questions Don - Mo Lurch, RV Mechanic Satisfied Customers Don - Mo Lurch is online now Related RV Questions I have a 2016 Thor Freedom Elite and my cab radio and backup They were the same service centers that said they dont have time for anybody except their original customers and to take it back to the dealer that I purchased it at. You will find it so easy to maneuver the road with the Mercedes-Benz Safety Package that includes features such as active braking assist and distance regulator distronic plus that will help keep a safe distance from vehicles in front of you. Complaint Type: Problems with Product/Service. Seal leaks and causes extreme noise when driven at highway speeds. We bought it new in 2018. This has gone on for far too long. The only bid that ******* has accepted is the one of $1,000.00 from *********************. 15,0000miles Specs: Ford E350 . Non-smoking and pet-free. ********************************* became Retail Warranty Supervisor in April of 2022. Step inside and find a 68" jackknife sofa to the right of the entry door. To respond to their "normal" claim I've had four different trusted independent repair people look at it, all of which tell me the roof should be replaced wherein soft spots are being created potentially due to moisture. Use a pen or paper clip. Is An RV Renovation Project Right For You? We pay our bill every month We were told to take to ********* ** or *********. After all the warranty work, we had to winterize the coach for the 2019 season. MSRP Price: $157,576. A Representative from Thor Motor Coach has reached out to Mr. ******** and confirmed that **** will take care of the invoice with ****. The radio may well be powered by the house batteries. Total:1,215 (members:37, guests:1,178), Central NY in summer beautiful Casa Grande AZ in w, Dodged a bullet tonitetornado hit Dallas, but didn't make out out to my area thankfully. ", I am rejecting this response because:The ************* location that was given to us, the website above They stated they do not work on RVsWe need a location nearby. All features, components, appliances, materials, instructions, and guidance depicted and/or described in the videos and documentation are as accurate as possible at the time of creation and initially published but may not be accurate as a result of your motorhome having been assembled on a date after the video or document was produced and initially published. Exterior 32" TV. Arriving at our destination we set up to dry camp. After reviewing the Pre-Authorization, our stance on the roof concern remains the same. Then click on the manual name to download. We have pictures we can send if you want. Inventory shown may be only a partial listing of the entire inventory. The roof is made to expand and contract with the elements.If there are pictures showing a concern, we would be more than welcome to review those pictures. Checked every fuse I could find. The Border Hookups Hit The Road With A New Song. WHY are the flooring issues causing such concern on behalf of Thor? These Off-Road Teardrop Campers Have A Unique Sola AGM Batteriesvs Flooded Batteries: What's Be Are You Leaving Black Water In Your Tank For Too L What Are The BestRV Sewer Hose Fittings? We have sent the invoice for labor charges to ****. Mercedes-Benz 10.25 in. Whether you travel to see family or to explore new places, this coach offers a flexible living space that doubles as a bedroom with a privacy curtain. Want to request a quote on this unit? Not just one but every single seat in the coach. How can **** choose to refuse to fix this chronic and widespread issue? And not have heard from them. Apologized for the frustrating direction advised from Thor Motor Coach, was informed the coach is currently at *************************. Subscribe for the latest news on our motorhomes, the RV lifestyle and more. We purchased an expensive coach manufactured by Thor Motor *** with MANY issues and defects. It is my hope that after ******* has more documentation available to him, he can make a more reasonable offer in getting these issues resolved once and for all. Manufacturer pictures, specifications, and features may be used in place of actual units on our lot. Has someone intentionally or accidentally deleted these hundreds of pages of ongoing correspondence from our file? They said they would me someone to service the vehicle. 2 lead acid batteries. Onan RV QG 4000 Gas Generator; Winegard ConnecT 2.0 WiFi/4G . Business Profile Thor Motor Coach Camper Manufacturer Contact Information PO Box 1486 Elkhart, IN 46515-9552 Visit Website (877) 855-2867 Customer Complaints 68 complaints closed in last 3 years. Mr. and ***************,the most recent offer from ************************* to cover $1000 of labor was in January of 2022, 19 months after warranty expiration. Speaker Location(s) Interior / Exterior. Being a 6 year old coach with a second owner, Thor Motor Coach would no longer participate in repairing this coach. See details. Floorplan - 2017 Thor Motor Coach Four Winds 26B, Our salesman Rudy, along with your whole staff was outstanding. I am rejecting this response because:Truth in the matter is its not my dealership its yours, the represent your brand and how there is policies and procedures in place to properly represent a warranty claim on a vital item such as the roof is beyond me. **** accepted the bid and said that if the contractor needed to submit additional charges, he would accept that. The process is on going as it's now at a second Thor dealership wherein I'm out a $350 cover ( MN winter, snow and ice covered, torn while removing) to un-earth and obtain information/evidence that should have been obtained at the first visit should this process have not been as convoluted as cashing out ***** stock. Want to make us an offer on the {product}? : Stock Number {stockNumber} {priceLabel} {msrp}{salePriceLabel} {saleprice}, 1300 E. Santo Antonio Drive Colton, CA 92324, Sales (909) 413-6689Service (909) 413-6690, Sales (562) 474-6829Service (562) 455-4114, Sales (909) 413-6696Service (909) 413-6697, Sales (951) 386-0319Service (951) 386-0364. It seems each Thor MC plant wires the radios differently. Listed 15 hours ago in Camp Verde, AZ. . For more information, visit. drivers window was installed bad. Contact Us. BBB Business Profiles may not be reproduced for sales or promotional purposes. Multimedia Dash Radio with Bluetooth, Navigation and SiriusXM, Tilt Leather Steering Wheel with Audio Buttons to Control Dash Radio, Upgrade Windshield Privacy Close off Panels, Three-point Seat Belts for Driver and Passenger, Captain's Chairs Heated Electric Adjustable Driver/Passenger Seats, Swivel Captain's Chairs with Two (2) Filler Cushions, Removable Table between Two Swivel Cockpit Seats, Aluminum Wheel with Valve Stem Extensions, Rubber Tread Entry Steps with Step Well Light, High-Gloss Euro-Style Cabinetry with Complementary Cabinet Door Hardware, Hidden Hinges and Slide-out Fascia, Pressed Laminate Countertops, Dinettes, Sofa Tables, Bath and Bedroom, Wall Cubby with Net and USB Charging Port, Accent Lights above Overhead Cabinets, Kitchen, Dinette, Sofa and Bed, Cab-Over Sleeping Area with Telescoping Bunk Ladder, Leatherette Sofa with Queen Size Murphy Bed Conversion (24FB), Leatherette Theater Seating with Footrests (24RW), Leatherette Dream Dinette Booth with Footrests (N/A 24RW), Leatherette Booth with (2) storage drawers (24RW), Wireless Phone Charger with USB Plug on Dinette Table Top (N/A 24RW), Wireless Phone Charger with USB Plug Bedroom (24RW), Single Child Safety Tether in Dinette (Optional 24FB, 24TT; N/A 24RW), Full Extension Metal Ball-Bearing Drawer Guides, Pressed Laminate Kitchen Countertops with Under Mounted Sink with Sink Cover(s), Pop-Up Countertop Outlet and Charging Center for Electronics (N/A 24RW), Decorative Lighted Kitchen Side Splash Next to Cooktop, Two Burner Gas Cooktop, Glass Cover with Electric Start, Glass Protective Cover and Task Lighting above Cooktop, Stainless Steel Accented Convection Microwave Oven, Large Stainless Steel Single Bowl Sink and Faucet with Pull-Down Sprayer, 12-volt Ceiling Vent in Kitchen with Wall Switch, Full Size Bed Comfort Flex Euro Style Bed Support Flip-Up Bed with Reversible Mattress and Cushioned Seating Underneath (24RW), Queen Size Bed Comfort Flex Euro Style Bed Support Flip-Up Bed with Reversible Mattress and Cushioned Seating Underneath (24TT), High-Gloss Curved Euro-Style Bath Door (24TT), Shower with Curved Anti-Microbial Shower Curtain, Bluetooth Coach Radio System with DVD Multimedia Receiver, Rapid Camp+ Multiplex Wiring Control System, Onan RV QD 3200 Diesel Generator (Optional), Winegard ConnecT 2.0 WiFi / 4G / TV Antenna, Automatic Transfer Switch with Power Protection, Automatic Shoreline-to-Generator Transfer Switch, Single, High Output Low-Profile Air Conditioner, 100-watt Solar Charging System with Power Controller, 1,000-watt Inverter for Entertainment Systems and Select Outlets, 360 Siphon Vent Cap, Tank Odor Prevention. At that time, it started making a screeching sound like a prop from an airplane rubbing against a wooden wall. I have been unable to take motorhome any distance as if roof tears or leaks much more damage will occur. We have made attempts to contact the customer regarding finding a service center and facilitating repairs. Yes. Attached 75 watt solar panel. Seamless Roof has bubbles. He moved to a new position. Thor MoTor CoaCh LIMITED WarraNTY 4 Thor MoTor CoaCh LIMITED WarraNTY WhaT ThE PErIoD oF CoVEraGE IS: This Limited Warranty provided by Thor Motor Coach Inc. ("Warrantor") covers those components, assemblies and systems of your new motor home not excluded under the section "What is Not Covered", when sold by an authorized dealer. I do not know WHY he has not had access to this correspondence. The update from ***, service advisor, wanted to let me know that they are now dealing with Thor Warranty on exactly what they expect ******* *****, authorized Thor Warranty dealer, to do with an issue of replacing the wrong size fuel hoses creating an evaporation leak on the vehicle and therefore creating error codes through the SERVICE ENGINE SOON light that ******* ***** does not have the capability or facilities to perform this task of repairs to include diagnostics to ensure if they could fix the issue, would clear the fuel evaporation issue errors and reset the SERVICE ENGINE SOON light. AMAZON LINK:. Can you tell me a little more on. Class C, 32 feet Thor Motor Coach. If he would like to call into ************ we would be more than willing to help finding a service center that can assist with their concerns. Then click on the manual name to download. We are not responsible for any such errors and reserve the right to correct them at any time. At Thor Motor Coach, we listen, design, and construct our motorhomes to fit your family. You'll enjoy hassle-free set up thanks to the Rapid Camp + multiplex wiring control system, and there is a Winegard ConnecT 2.0 WiFi/4G/TV antenna to keep you . She gave me the number to **** and I informed her that I would prefer to use the Dealership where we purchased the coach to get an estimate for the repairs and she agreed. You must log in or register to reply here. Begin with this one! It was a pleasure dealing with all of you. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. $97,999. This is Thors final offer as it has been stated multiple times. "I called the retail customer and discussed their frustrations with the jumps/hoops back and forth between ******************** they've experienced with a fuel line concern they are having. Our 2019 ************ Motor Coach seats have started to completely disintegrate. master Slide topper is failing because there are no screws installed in it to hold it, ladder To get to bunk above drivers compartment is unusable as the brackets for it are wider then ladder provided. I tried to call **** / ******* and left a voice-mail asking for a return call where I may be able to set up an appointment in March as well.